Efficient meter installation with Installer Portal 2.0

The Installer Portal 2.0 (IP 2) supports external electricity and gas installers in the structured creation of service notifications for meter replacement, installation, or removal in line with defined metering concepts. The app is a central component of the order and feedback processes for metering point operators.

Efficient meter installation with Installer Portal 2.0
01

Business Case

Field service process optimization:
  • Standardized forms for capturing all relevant information directly on site
  • Automated triggering of downstream SAP processes (e.g. equipment creation, notification processing, billing)
  • Reduction of media breaks through integrated PDF generation and email dispatch upon completion
Clarity & Usability
  • Clear order management with cancellation functionality
  • User guidance via dynamic templates that automatically control fields and form pages
  • Customizable, dynamic forms for flexible design—no programming required
Legal compliance & Data protection
  • Role-based login with differentiated access rights
  • Mandatory liability declaration for each notification
  • GDPR(DSGVO) compliance through secure cloud hosting and backend integration
02

Technology

Platform & Availability
  • Web-based application for centralized deployment
  • Cloud-based architecture enabling company-wide scalability
Architecture & Integration
  • Data service based on the SAP MCF framework
  • Integration with SAP for a fully automated end-to-end process chain
Security & Data protection
  • Role-based access management
  • GDPR(DSGVO)-compliant architecture ensuring the protection of personal data in line with regulations
  • Integrated liability declaration
03

Our Services

Consulting & Implementation
  • SAP-close development and seamless integration into existing backend structures
  • Analysis and simplification of existing processes for optimization
  • Design and implementation of dynamic templates for maximum user guidance
Development & Operations
  • Cloud-based operation with high scalability
  • Future-proof through flexible extensibility
  • Adaptation to existing system landscapes and SAP versions
Security & Data protection
  • Role-based access management
  • GDPR-compliant architecture ensuring the protection of personal data in line with regulations
  • Integrated liability declaration

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