A grid operator in the energy sector faced the challenge of making inspections of high-voltage lines – especially helicopter-based inspections – more efficient, secure, and legally compliant. Existing processes were largely paper-based, required extensive manual documentation, and often caused delays in assessing critical infrastructure. The goal was a digital, mobile solution enabling structured order processing, guided documentation, and ease of use.

• Introduction of a mobile app for legally compliant inspection of high-voltage lines
• Reduction of manual documentation effort by at least 50%
• Clear and traceable task allocation for inspection teams
• Guided and standardized inspection processes
• Integration into the existing IT landscape including SAP BTP, SSAM, and ArcGIS
• Support for iOS (especially iPads) and optionally Android devices

• Development of a user-friendly SAP Fiori app with guided process steps
• Connection to SAP Mobile Services for centralized app management and distribution
• Integration with SAP BTP for backend services and SSAM for asset management
• ArcGIS integration for visualization and geolocation of inspection points
• Pilot projects with helicopter inspection teams
• Rollout to over 100 active users in less than 4 months

• More than 40% time savings in inspection documentation
• Improved data quality through guided and standardized input
• Faster decision-making for maintenance measures
• Legally compliant documentation with complete inspection history
• High user acceptance due to intuitive usability, even under challenging conditions
• Flexibility through cross-platform usage on iOS and Android devices